Education Advisors

We are looking for three talented and enthusiastic individuals to be the customer facing side of our online tuition business.

What is Tutora?

Our business connects local tutors with those looking to learn, across all subjects - from Maths and Science to Singing and Computing - you might think of us as the AirBnb of Education. Having only launched 2 years ago, we are now backed by some of the UK's leading investors and have grown to become the largest tutoring company in the UK.

The Role

We are looking for someone organised, motivated, committed to providing fantastic customer service and a self-starter, as you will be working under your own direction much of the time.

As an Education Advisor, you will be responsible for:

  • Dealing with customer enquiries, complaints and providing support via
    • Phone
    • Email
    • Our custom-built support message system
  • Administrative tasks including
    • Posting tutor job adverts
    • Reviewing tutor applications

Details

This is a full time, permanent position. The compensation for this role is negotiable, depending on experience, but will be in-line with industry norms. Applicants must be either based in (or around Sheffield) or willing to move here.

Job Type Permanent, Full-time
Salary £16K

Hours

The hours will be 11:30am to 8pm, Monday to Friday and 9am to 5pm on Saturdays.

You will work 5 days out of 6 (Monday to Saturday), working in a team of three to cover the evening and weekend shifts, you will work two Saturdays out of every three. The other week will be Monday to Friday.

Location

All roles will be based at our office in Concept House, Young Street, Sheffield - applications must be either based in (or around Sheffield) or willing to move here.

How to apply

Please send through a cover letter, CV, and examples of work through to scott@tutora.co.uk.

We look forward to hearing from you!

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